fitted by a provider or hearing center · checked October 21, 2026
Relate 5.0 Custom price
$3,198 for a pair at Soundly, or $1,599 per hearing aid. Seller-printed prices only, each with its link and date.
Current ITE (custom)
- 1Style ITE (custom)
- 2Pair price $3,198
- 3Warranty 60-day trial; term not listed
Listed prices
| Seller | Package | Pair price | Per aid | Checked |
|---|---|---|---|---|
| Soundly | Relate 5.0 Custom Hearing Aids, per pair | $3,198 | $1,599 | October 21, 2026 |
How 5.0 Custom compares
Relate 5.0 Custom is listed at $3,198 for a pair at Soundly (online seller with local provider fitting), as printed on October 21, 2026. That is $1,599 for each ear.
Of the 70 models with a dated price on this site, its lowest listed price ranks 56th from the cheapest. Among the 39 fitted or seller-programmed models alone it ranks 25th, and the median starting price of that group is $2,798, so 5.0 Custom starts $400 (14.3%) above the middle of its group. The most expensive OTC pair recorded, Audicus Mini 2, is $2,498, $700 less than this model's starting price.
Relate has 2 models recorded here. Sorted by starting price, 5.0 Custom is the most expensive: BTE from $3,198. Every Relate model on this site starts at the same price, so the choice between them is not a price question.
Soundly's price covers the initial fitting and adjustments by a provider in its network, and the seller advertises a free hearing test. After 60 days, appointments are paid as you go; its FAQ puts a visit at typically around $100. Two care packages add visits: 3 more within a year for $500 a pair, which makes this pair $3,698, or 12 within three years for $1,250, which makes it $4,448. At the typical visit price, 3 visits paid one by one would come to $300 against the $500 package. The page also shows an AARP member price of $4,098 on its prescription models, which is not used here.
Just below the Relate 5.0 Custom on starting price sit the Phonak Audéo EON Sphere ($3,198, fitted, ZipHearing), the Oticon Xceed ($3,198, fitted, ZipHearing) and the Embrace Hearing NX-560 ($2,998, OTC, Embrace Hearing). Just above it are the Relate BTE ($3,198, Soundly), the ReSound Enzo Q ($3,198, ZipHearing) and the Starkey Edge AI ($3,198, ZipHearing).
What the seller's page says about the device: style: ITE (custom). Offered with rechargeable or disposable batteries; Bluetooth streaming depends on the style, per the seller.
What the price includes
- Trial or money-back period: 60 days
- Hearing test: Free hearing test through the seller's provider network (as advertised)
- Initial fitting and adjustments with a local provider included; appointments paid as you go after 60 days unless a care package is bought ($500 or $1,250 per pair)
- The page prints $3,998 / pair beside the $3,198 price; it names Silver, Gold and Platinum levels but shows one price
Terms as printed on Soundly's page on October 21, 2026. See the Soundly, online seller with local provider fitting page for everything that channel includes.
Relate 5.0 Custom questions
How much does a pair of Relate 5.0 Custom cost?
Soundly listed the Relate 5.0 Custom at $3,198 for a pair on October 21, 2026, which is $1,599 per hearing aid.
What comes with the Relate 5.0 Custom at Soundly?
Soundly's page lists a 60-day trial, free hearing test through the seller's provider network (as advertised) and initial fitting and adjustments with a local provider included; appointments paid as you go after 60 days unless a care package is bought ($500 or $1,250 per pair).
Does Medicare pay for the Relate 5.0 Custom?
Not under Original Medicare, which Medicare.gov says does not cover hearing aids or fitting exams. Some Medicare Advantage plans add a hearing benefit; the plan sets the amount.
Insurance and Medicare
Medicare.gov states: “Medicare doesn't cover hearing aids or exams for fitting hearing aids.” Original Medicare would therefore leave the whole $3,198 with the buyer. Some Medicare Advantage Plans (Part C) offer extra benefits that Original Medicare doesn't cover. Medicare.gov's advice is to contact the plan, since allowances differ by plan. Hearing aids count as medical expenses under IRS Publication 502, and several sellers here accept FSA and HSA cards. Sources: Medicare.gov, hearing aids, checked October 20, 2026. Private insurance is a state matter: 25 states' laws, read from the statute text, are on the state hearing aid insurance laws page, and the highest figure there, Georgia's $6,000 for a pair, is at or above this model's $3,198 starting price.
Related
Prices are what the seller printed on the date shown and can change; follow the link to confirm before buying. Hearing Price Check compares price and listed features only. It gives no medical advice and does not say which device suits anyone's hearing; a licensed hearing professional or physician can.